About Us

  • Businessman circling Web Design bubbleKnowing as much information about the company you are working with is a critical factor in making a decision.

    5 Shades Media is a boutique design, marketing and consulting firm that combines strategic thinking and emerging technologies to provide innovative solutions that consistently break new ground. We’ve been consistently ranked as one of the Top 10 best design firms in Canada by Canada TopSEOs and DesignFirms. 5 Shades Media develops long-term relationships with our clients. We deliver high-quality work through our focus on bidirectional communication, responsive customer service, client education, accurate project management, product quality, and an ethical approach to business. We have a well documented track record of performing work on budget and on deadline.

  • We stand out from the crowd in several ways:
    • Unmatched Customer Service. Really. 5 Shades Media’s “Extreme Customer Service” provides personalized attention, continuous communication, immediate action, and definitive follow-through. We listen and we deliver faster than anyone in the market.
    • Helpful Experts. We only hire the best and we invest substantially in their continued education. This translates into skilled and happy employees who are dedicated to our clients’ success.
    • Exceptional Quality. We take pride in our ability to supply excellent solutions. Each is tailored to meet our customers’ need and delivered on time.
    • Technology and Best Practices. We continually identify, test, and deploy new technologies and refine best practices to make a positive impact on our customers’ business.
    • Independent and Objective. We are technology agnostic and vendor neutral. Our experts provide you with sound and independent strategic advice.
    • Honest and Ethical. 5 Shades Media’s values shape the way we do business.
  • 5 Shades Media’s values shape the way we do our work, the projects we pursue and the interactions we have with our customers, partners and suppliers. We pledge to:
    • Be a great company to do business with—for clients and suppliers.
    • Provide only superior services.
    • Foster client communication and provide polite customer service.
    • Educate our clients.
    • Stay creative and be forward thinking, proactive, entrepreneurial and adaptive.
    • Promote trust and credibility through legal and ethical conduct.
    • Promote diversity of experience, culture, ideas and opinions.
    • Contribute proactively to a better community and support our industry.